Dedicated customer service representative with strong problem resolution and effective communication skills. Committed to enhancing customer satisfaction and efficiently managing multiple orders.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Principle Spine & Pain
Webster, Tx
03.2025 - 02.2026
Assisted patients with scheduling appointments and managing their inquiries.
Provided information about services and treatment options to prospective patients.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided excellent customer service to resolve customer complaints in a timely manner.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Personal Shopper
Walmart
Friendswood, Texas
10.2024 - 02.2025
Maintained a high level of customer service while ensuring customer satisfaction.
Processed online orders efficiently through Walmart's shopping platform.
Communicated with team members to ensure product availability and accuracy.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Assisted customers in selecting items that met their individual needs and preferences.
Online Personal Shopper
HEB Grocery Store
Pearland, Texas
06.2022 - 04.2024
Satisfied customers with quick, accurate service under tight deadlines.
Suggested comparable products to replace out-of-stock items.
Demonstrated strong organizational skills by managing multiple online orders at one time.