Kaitlyn Mausser
Punta Gorda
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
14
14
years of professional experience
Work History
WEALTH MANAGEMENT CLIENT ASSOCIATE
Merrill Lynch
09.2020 - Current
EXECUTIVE ASSISTANT
Alliance Financial
08.2019 - 09.2020
ADMIN ASSISTANT
Port Sanibel Marina
10.2017 - 08.2019
ONBOARDING • EXECUTIVE ASSISTANT
Northwestern Mutual
08.2016 - 07.2017
FRONT DESK ASSOCIATE
YMCA
12.2014 - 04.2016
RETAIL SALES ASSOCIATE
UNIVERSAL
05.2012 - 07.2013
FRONT DESK ASSOCIATE
LA Fitness
05.2012 - 07.2013
RETAIL SALES ASSOCIATE
Walt Disney World
05.2011 - 08.2011
Education
B.S - Hospitality Management
University of Central Florida – Rosen College of Hospitality
08.2014
Skills
- Developing Agendas
- Strong Organizational Skills
- Policy and Procedure Adherence
- Business Writing
- Account Balancing
- Building Customer Loyalty
- Time management
- Scheduling
Timeline
WEALTH MANAGEMENT CLIENT ASSOCIATE
Merrill Lynch
09.2020 - Current
EXECUTIVE ASSISTANT
Alliance Financial
08.2019 - 09.2020
ADMIN ASSISTANT
Port Sanibel Marina
10.2017 - 08.2019
ONBOARDING • EXECUTIVE ASSISTANT
Northwestern Mutual
08.2016 - 07.2017
FRONT DESK ASSOCIATE
YMCA
12.2014 - 04.2016
FRONT DESK ASSOCIATE
LA Fitness
05.2012 - 07.2013
RETAIL SALES ASSOCIATE
UNIVERSAL
05.2012 - 07.2013
RETAIL SALES ASSOCIATE
Walt Disney World
05.2011 - 08.2011
B.S - Hospitality Management
University of Central Florida – Rosen College of Hospitality
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