Kaitlyn Meyer
Henderson,NV
Summary
Objective: To obtain a full-time position with the FBI as an Operational Support Technician in order to gain experience to become an agent at a future date.
Skilled in analysis, communication, and teamwork. Committed to enhancing team success and improving professional skills. Positive attitude and dedicated to personal growth and advancement. Equipped with strong problem-solving abilities, advanced organizational secretarial skills, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
University of Notre Dame
07.2024 - 07.2025
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Customer Service Representative (seasonal)
City of Henderson
05.2021 - 12.2024
- Utilized computer software to accomplish tasks and satisfy customer needs, navigated various computer programs between facility location.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled complicated calls efficiently, finding satisfactory resolutions for both customers and the company alike, directing customers to the best solution.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Peer Tutor
Saint Mary's College
08.2023 - 05.2024
- Helped fellow students prepare for quizzes and examinations.
- Assisted other students with homework and provided supplementary instruction.
- Served as a mentor to struggling students, providing emotional support alongside academic assistance when necessary.
- Promoted development of good study habits and learning skills.
Education
Master of Science - Criminal Justice
University of Cincinnati
Cincinnati, OH08-2025
Bachelor of Arts - Sociology & Criminology, Spanish (Minor)
Saint Mary's College
Notre Dame, IN05-2024
Skills
- Strong multitasking
- Critical thinking skills
- Advanced researching skills
- Proficient in resolving disputes
- Cultivating strong partnerships
- Organizing project tasks
- Customer service
Accomplishments
Regional presenter of my senior comprehensive research at the NCSA conference in Columbus, OH in March 2024. Also awarded 2nd place in President's Undergraduate Paper Competition for research paper.
Languages
Spanish
Professional Working
Timeline
Restaurant Hostess
University of Notre Dame
07.2024 - 07.2025
Peer Tutor
Saint Mary's College
08.2023 - 05.2024
Customer Service Representative (seasonal)
City of Henderson
05.2021 - 12.2024
Master of Science - Criminal Justice
University of Cincinnati
Bachelor of Arts - Sociology & Criminology, Spanish (Minor)
Saint Mary's College
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