Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Partain

Bremen,Ga

Summary

Proven leader and problem-solver at Bealls, adept in retail operations and team leadership, significantly enhanced store performance and customer satisfaction. Expert in inventory control and employee coaching, fostering a positive work culture and developing a loyal customer base through exceptional service and engagement.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Bealls
02.2022 - Current
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Assistant Store Manager

Rue 21
09.2020 - 10.2021
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Supervisor

Goodys
10.2019 - 09.2020
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Updated pricing and signage to complete product displays and educate customers.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Education

Master Of Criminal Justice -

University of West Georgia
Carrollton, GA

Skills

  • Problem-Solving
  • Customer Service and Engagement
  • Retail Operations
  • Inventory Control
  • Store Opening and Closing
  • Employee Scheduling
  • Hiring and Training
  • Pricing and Markdowns
  • Display Setup
  • Employee Coaching
  • Team Leadership

Timeline

Assistant Store Manager

Bealls
02.2022 - Current

Assistant Store Manager

Rue 21
09.2020 - 10.2021

Supervisor

Goodys
10.2019 - 09.2020

Master Of Criminal Justice -

University of West Georgia

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Kaitlyn Partain