Kaitlyn Parvin
Frederick,MD
Summary
Advising, high-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
6
6
years of professional experience
Work History
Store Manager Trainer
Starbucks Coffee Company
04.2018 - Current
- Developed a comprehensive training program for new store managers, resulting in improved performance and faster onboarding.
- Streamlined store operations by optimizing staff schedules and delegating responsibilities effectively.
- Proposed innovative ideas to increase market share.
Store Manager
Starbucks Coffee Company
09.2017 - Current
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted in recruiting, hiring and training of team members.
Armed Forces Area 79 Lead
Starbucks Coffee Company
11.2020 - 09.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance helping drive district sales by raising almost 500 units of coffee for our troops overseas.
- Proved successful in the planning of the 64th Military Family Store dedicated to Naval Bethesda home of Walter Reed.
- Strengthened communication skills through regular interactions with others by creating a strong bong with Blue Star Families.
Education
No Degree - General Education
Las Positas College
Livermore, CABachelor of Arts - Interdisciplinary Studies
Arizona State University
Online2027
Skills
- Coaching and Mentoring
- Brand Awareness
- Compliance Management
- Sales Training
- Budgeting and Forecasting
- Health and Safety
- Emotional Intelligence
- Conflict Resolution
Accomplishments
Store Manager of the Quarter Nominee 3 times
Timeline
Armed Forces Area 79 Lead
Starbucks Coffee Company
11.2020 - 09.2023
Store Manager Trainer
Starbucks Coffee Company
04.2018 - Current
Store Manager
Starbucks Coffee Company
09.2017 - Current
No Degree - General Education
Las Positas College
Bachelor of Arts - Interdisciplinary Studies
Arizona State University
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