Kaitlyn Rider
Murray,KY
Summary
Communicative team member with 4 years of experience maintaining high level of hospitality, professionalism and business etiquette. Attentive individual committed to thoroughly listening to guest requests or concerns and addressing with prompt responses. Dependable and punctual collaborator commended for consistently arriving to work prepared and on time.
Overview
4
4
years of professional experience
Work History
Night Clerk
Murray State University
Murray, KY
09.2023 - Current
- Answered incoming calls promptly and professionally.
- Maintained cleanliness and organization of the front desk area.
- Resolved guest issues in a timely manner to ensure satisfaction.
- Monitored security cameras to ensure safety of guests, staff and property assets.
- Adhered strictly to company policies regarding confidentiality of guest information.
Deli Manager
Big Johns
Eldorado, IL
06.2020 - 07.2023
- Trained new employees on proper food handling techniques and safety regulations.
- Ordered necessary deli supplies to maintain stock levels.
- Monitored daily sales reports to maximize profitability.
- Ensured cleanliness and sanitation of deli area, equipment, and supplies.
- Supervised deli staff to ensure efficient customer service.
- Resolved customer complaints in a professional manner.
- Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
Education
Associate of Science - Veterinary Technology
Murray State University
Murray, KY05-2025
Skills
- Customer Relations
- Word Processing
- File Management
- Administrative Skills
- Training and Mentoring
- Cash Handling
- Problem-Solving Skills
- Team Oversight
- Conflict Management
- Customer Service
- Inventory Oversight
- Front Desk Management
Languages
English
Native/ Bilingual
Spanish
Elementary
References
References available upon request.
Timeline
Night Clerk
Murray State University
09.2023 - Current
Deli Manager
Big Johns
06.2020 - 07.2023
Associate of Science - Veterinary Technology
Murray State University
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