Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kaitlyn Robeson

Tyler,TX
Kaitlyn Robeson

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

3
years of professional experience

Work History

Chuggs Tea
Longview

Customer Service Associate
01.2020 - 08.2022

Job overview

  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Increased revenue by cross-selling and upselling products and services.
  • Provided customer feedback to management and identified areas of improvement for products and services.
  • Provided product and service recommendations to guide customers on products to meet varying needs.

Education

Hallsville High School
Hallsville, TX

High School Diploma
05.2020

Skills

  • Inbound and Outbound Calling
  • Customer Relationship Management
  • Customer Service and Assistance
  • Quality Assurance
  • Stock Replenishment
  • Hospitality and Accommodation
  • Telephone Reception

Timeline

Customer Service Associate

Chuggs Tea
01.2020 - 08.2022

Hallsville High School

High School Diploma
Kaitlyn Robeson