Kaitlyn Saucier
Callahan,FL
Summary
Logistics professional prepared for demands of managing driver teams and optimizing route performance. Notable achievements in enhancing operational efficiency and maintaining high standards of safety and compliance. Known for fostering collaborative team environments and adapting to changing needs with focus on results.
Overview
16
16
years of professional experience
Work History
Driver Manager
10 Roads Express
11.2017 - 12.2025
- Responsible for managing driver performance, route scheduling, equipment maintenance scheduling, and collaborating with all functional groups to meet operational goals.
- Provides leadership and guidance to drivers through frequent communication and face-to-face interactions
- Responsible for conducting driver performance appraisals, training and developing drivers, enforcing company and customer policies, and disseminating general company news and information
- Works with Terminal Manager to achieve proper staffing levels within region
- Responsible for optimizing performance of assigned drivers: On-time pickup and delivery performance; Hours of service compliance; Driver availability and scheduling preferences; Accommodation of special routing needs; Proper Vehicle Inspection Procedures and Reporting.
- Ensures correct use of, and assists with driver training on, company systems (Qualcomm/Omnitracs, Dispatch software, timesheets, etc.) so work performed is accurately represented
- Manages driver schedules by establishing rotations and coordinating with Schedulers
- Maintaining assigned equipment through established preventive maintenance and repair programs in coordination with Fleet Manager
- Ensures compliance with all applicable state, federal, and local laws and regulations
- Reviews and makes recommendations on route design and works to identify and resolve operational issues
- Represents the company at Postal facilities, customer sites, suppliers and vendors within assigned region
- Responsible for coordinating maintenance/cleaning/snow removal for office, yard, and/or parking locations in assigned region
Assistant Manager
Murphy USA
03.2011 - 11.2017
- Providing a prompt, efficient, and courteous customer experience
- Responding and resolving customer’s requests and concerns
- Assisting customers with purchases and fuel transactions
- Operating cash register
- Ensure fuel and merchandise is available for customers
- Maintaining a clean and safe environment
- Supporting the Store Manager in all store operations
- Helping lead the team to exceed the store’s performance goals and objectives
- Assisting Store Manager to complete daily/monthly paperwork, resolve problems, review daily video, plan-o-gram compliance, inventory ordering, product counts and equipment maintenance and training new employees
- Performing job related duties as assigned
Sales Associate
Wal-Mart
11.2009 - 02.2011
- Unload trucks
- Sort products in the backroom
- Stock products on shelves
- Ensure aisles are neat and area is clean
- Engage vendors and drivers with a positive attitude
- Greet customers and answer their questions
Education
High School Diploma -
Edward H. White High School
Jacksonville, FL06.2009
Skills
- Customer service
- Effective communication
- Fleet management expertise
- Safety procedures
- Fuel efficiency strategies
- Logistics coordination experience
- Driver scheduling
- Conflict resolution techniques
Timeline
Driver Manager
10 Roads Express
11.2017 - 12.2025
Assistant Manager
Murphy USA
03.2011 - 11.2017
Sales Associate
Wal-Mart
11.2009 - 02.2011
High School Diploma -
Edward H. White High School