Kaitlyn Schiele
Denton,Texas
Summary
Detail-oriented customer service professional with over 7 years of experience. Proven expertise in managing and cultivating strong relationships with customers, ensuring their needs are met with precision. Adept at training and mentoring new employees to deliver exceptional service, contributing to team success. Known for collaborative and effective communication skills, fostering a positive and cohesive work environment.
Overview
5
5
years of professional experience
Work History
Bartender
Chilis's Bar And Grill
05.2020 - Current
- Exemplified outstanding customer service as a Bartender at Chili's, adeptly catering to the needs of 100-150 patrons each night by delivering exceptional food and beverage service.
- Played a key role in training and mentoring new bartenders and servers by offering hands-on instruction in menu knowledge and customer service, fostering seamless onboarding and upholding the restaurant's commitment to exceptional service standards.
- Drove a significant boost in company revenue by generating $1,500 in sales daily through proactive sales strategies and effective customer engagement.
Office Manager
Dallas Autos Direct
08.2019 - 03.2020
- Established and refined workflow processes, meticulously monitored daily productivity, and implemented strategic modifications to enhance the overall performance of personnel.
- Leveraged strong interpersonal skills to cultivate positive relationships, ensuring a personalized and satisfying experience that consistently exceeded customer expectations.
- Proficiently updated and maintained reports, managed accounts with precision, and generated comprehensive reports for the company database.
Interior Designer
Floor & Decor
10.2018 - 08.2019
- Conducted in-depth client consultations to discern and understand personalized needs, tastes, and design preferences. This meticulous approach ensured a tailored and bespoke design experience, fostering client satisfaction and loyalty.
- Achieved a remarkable monthly sales record, generating $40,000 in revenue and earning the title of the top salesperson in December 2019.
- Drove the design process by meticulously defining space requirements, seamlessly overseeing each stage from schematic design through construction to final installation.
Education
BBA - Management
Texas Woman's University
Denton, TXSkills
- Employee relations
- Project management
- Conflict resolution
- Planning and organizing
Timeline
Bartender
Chilis's Bar And Grill
05.2020 - Current
Office Manager
Dallas Autos Direct
08.2019 - 03.2020
Interior Designer
Floor & Decor
10.2018 - 08.2019
BBA - Management
Texas Woman's University