Brendyn Smith
Summary
Dynamic restaurant operations professional with extensive experience in managing all aspects of daily operations to ensure seamless functionality. Proven leadership abilities enhance staff performance and elevate customer satisfaction, fostering a positive dining experience. Demonstrated success in upholding rigorous standards in food safety, inventory management, and service excellence, contributing to overall business growth and reputation. Committed to driving operational efficiency while cultivating a motivated team environment.
Overview
5
5
years of professional experience
6062
6062
years of post-secondary education
Work History
Bartender
One&Only Moonlight Basin
Big Sky
11.2025 - 04.2026
- Selected as part of the opening team for a 5-star ultra-luxury resort, helping launch bar operations and set high-end service standards
- Bartended at The Landing, delivering high-volume service while maintaining speed, accuracy, and elevated guest experience
- Crafted classic and custom cocktails tailored to guest preferences, building rapport and driving repeat business
- Upsold premium spirits and specialty drinks to increase revenue per guest
Restaurant Manager
Alyeska Resort
01.2025 - 11.2025
- Managed daily restaurant operations to ensure smooth service and customer satisfaction.
- Trained and supervised staff to maintain high service standards and efficiency.
- Developed and implemented staff schedules to optimize labor costs and coverage.
- Enforced health and safety regulations to provide a safe dining environment for guests.
- Collaborated with kitchen staff to ensure timely food preparation and quality control.
Bar Manager/Assistant General Manager
The Matador
02.2024 - 12.2024
- Guest Experience: Ensure all guests receive outstanding service from the moment they enter the restaurant until they leave. Address any guest concerns or complaints promptly and professionally.
- Staff Management: Recruit, train, and supervise front-of-house staff, including hosts, servers, and bartenders. Foster a positive work environment and encourage teamwork and professional development.
- Beverage Program: Collaborate with the bar team to maintain and enhance our extensive Tequila and Mezcal program. Ensure staff are knowledgeable about our offerings and can provide recommendations to guests.
- Financial Management: Monitor and manage labor costs, sales, and other financial metrics. Work with the management team to develop and implement strategies to increase profitability.
- Customer Engagement: Create and maintain strong relationships with regular guests. Organize and promote events, such as Tequila and Mezcal tastings, to attract new and returning customers.
Restaurant/Kitchen Manager
Duckworth's Grill And Taphouse
06.2022 - 02.2024
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Monitored inventory levels and placed orders for new stock as needed.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Reviewed P&Ls monthly and yearly to increase profitability.
Bar Manager
Hyatt Hotels Corp
11.2020 - 06.2022
- Experience in OnQ operating systems.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws, and other items needed for drinks.
Education
Bachelor of Arts - Hospitality Administration And Management
University of North Carolina At Pembroke
Pembroke, NCAssociates of Arts - Hospitality Administration And Management
Wake Technical Community College
Raleigh, NCHigh School Diploma -
Green Hope High School
Cary, NCSkills
- Team Leadership Strength
- Training and Development
- Customer Relationship Management (CRM)
- Staff Management
- Inventory Control
- Employee Relations
- Hiring and Recruitment
- Employee Scheduling
- Customer engagement
- Team management
- Point of sale (POS) system operation
Timeline
Bartender
One&Only Moonlight Basin
11.2025 - 04.2026
Restaurant Manager
Alyeska Resort
01.2025 - 11.2025
Bar Manager/Assistant General Manager
The Matador
02.2024 - 12.2024
Restaurant/Kitchen Manager
Duckworth's Grill And Taphouse
06.2022 - 02.2024
Bar Manager
Hyatt Hotels Corp
11.2020 - 06.2022
Bachelor of Arts - Hospitality Administration And Management
University of North Carolina At Pembroke
Associates of Arts - Hospitality Administration And Management
Wake Technical Community College
High School Diploma -
Green Hope High School