Lynsey Coleman
New Orleans,LA
Summary
Personable and dedicated Customer Service Representative with extensive experience. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Server / Bartender
Muriel's Jackson Square
New Orleans , LA
2022.03 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Adhered to state regulations regarding serving alcohol responsibly.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Assistant General Manager
Restore Hyper Wellness
Elmwood, LA , LA
2022.06 - 2024.11
- Identified customer needs and delivered relevant modality solutions and promotions.
- Motivated and led team members to work together to achieve targets.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Developed and implemented effective strategies to maximize sales and profits.
- Managed daily operations of the store, including scheduling and supervising staff.
Bar Manager & Marketer
Da Sesto Italiano Restaurant
Pinellas Park , FL
2017.02 - 2021.06
- Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory, and reordering supplies, managing budgets, and setting goals
- Formulated and launched marketing and promotional campaigns to maximize profits.
- Created content for promotional materials, including brochures, flyers, and websites.
- Managed social media accounts and campaigns.
Education
Major in Communications With A Minor in Business
Saint Petersburg College
Saint Petersburg, Fl08.2017
High School Diploma -
Largo High School
06.2009
Skills
- Restaurant Management
- Responsible Alcohol Service
- Craft Cocktail Bartender
- Food Service
- Microsoft Office/ Excel
- Digital/ Email Marketing
- Social Media Management
- Content Creation
- Customer Service
- Google Docs
- Workflow Coordination
- Training and Development Skill
- Vendor Relationship Management
- Staff Management
- Team Leadership Strength
References
- Rebekah Flint, rflint@restore.com 504-471-9261
- Ashley Schratz, ashely@dasesto.com, 727-415-3067
- Mark Jacula, m.jacula@chargebacks911.com, 813-484-6515
Timeline
Assistant General Manager
Restore Hyper Wellness
2022.06 - 2024.11
Server / Bartender
Muriel's Jackson Square
2022.03 - Current
Bar Manager & Marketer
Da Sesto Italiano Restaurant
2017.02 - 2021.06
Major in Communications With A Minor in Business
Saint Petersburg College
High School Diploma -
Largo High School
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