Kaitlyn Schook
Melbourne
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
Melbourne, FL
09.2025 - Current
- Provided exceptional customer service, ensuring a welcoming atmosphere for all guests.
- Operated espresso machines and other equipment with proficiency and attention to detail.
- Crafted high-quality beverages following standardized recipes and procedures.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Adapted quickly to new menu items and seasonal promotions, enhancing customer experience through product knowledge.
Barista
Apocalypse Coffee Roasters
Melbourne, FL
02.2024 - 05.2024
- Handled cash transactions accurately, processing payments and managing the register efficiently.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Bookseller
Barnes & Noble
Melbourne, FL
11.2021 - 11.2023
- Assisted customers in selecting books, providing personalized recommendations to enhance their shopping experience.
- Collaborated with team members to create engaging store promotions and events that drove customer traffic.
- Managed inventory levels by restocking shelves and maintaining organized displays to optimize product visibility.
- Operated point-of-sale systems accurately, ensuring efficient transaction processing and customer satisfaction.
- Organized and maintained storefront, resulting in an inviting atmosphere for customers.
Customer Service Associate
Publix
Melbourne, FL
08.2019 - 11.2021
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained accurate cash drawer and balanced registers at shift end.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Melbourne High School
Melbourne, FL05-2022
Skills
- Attention to detail
- Interpersonal skills
- Problem-solving
- Cash handling
- Opening and closing duties
- Customer service
- Team player
- Friendly and outgoing
Timeline
Barista
Starbucks
09.2025 - Current
Barista
Apocalypse Coffee Roasters
02.2024 - 05.2024
Bookseller
Barnes & Noble
11.2021 - 11.2023
Customer Service Associate
Publix
08.2019 - 11.2021
High School Diploma -
Melbourne High School