Kaitlyn Seymour
San Marcos
Summary
Customer serivice professional with a focus on training and supervising staff to ensure exceptional service.e exceptional service. Known for strong attention to detail and effective communication, leading to improved operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Manager/Server
Grins Restaurant
San Marcos
05.2024 - Current
- Trained and supervised new team members, emphasizing safety, accuracy, and professional service.
- Maintained a clean, organized, and sanitary environment, aligning with health and safety standards.
- Resolved customer concerns with professionalism, ensuring a calm and positive experience.
- Oversaw daily operations with attention to detail and adherence to policies and procedures.
- Provided clear communication and guidance to staff to ensure consistent service delivery
Sales Associate
American Eagle Outfitters
San Marcos
03.2023 - 08.2024
- Assisted diverse customers with professionalism and empathy, ensuring a positive experience.
- Accurately processed transactions and maintained attention to detail in cash handling.
- Collaborated with team members to meet performance goals, and deliver quality service.
- Participated in team training and communication to stay updated on policies and procedures.
Restaurant Hostess
Arrowhead Ales Brewing Company
New Lenox
10.2020 - 07.2022
- Welcomed and assisted guests in a professional, courteous manner to ensure comfort.
- Managed scheduling and reservations with accuracy and efficiency.
- Communicated clearly with guests and staff to coordinate service effectively.
- Maintained a clean, organized, and welcoming environment.
- Trained new employees on proper procedures and standards of service.
Education
Bachelor of Arts - Integrated Studies
Texas State University
San Marcos, TX12-2025
Skills
- Strong teamwork and collaboration skills
- Effective communication with patients and coworkers
- Excellent customer service and support experience
- Venipuncture techniques and order of draw procedures
- Specimen preparation and quality assurance
- Patient preparation, confidentiality, and HIPAA compliance
- Proper use of personal protective equipment (PPE)
Certification
Certified Phlebotomy Technician - October 2025
Affiliations
- Member of Zeta Tau Alpha
Timeline
Restaurant Manager/Server
Grins Restaurant
05.2024 - Current
Sales Associate
American Eagle Outfitters
03.2023 - 08.2024
Restaurant Hostess
Arrowhead Ales Brewing Company
10.2020 - 07.2022
Bachelor of Arts - Integrated Studies
Texas State University