Kaitlyn Shive
Edwardsville,IL
Summary
Dedicated nursing student currently working towards a Bachelor's Degree in Women's Health. Solid understanding of the role of nurses in interdisciplinary environments. Excellent clinical and people skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Home Health Aide
EIR Homecare
12.2023 - Current
- Provide patients with medications, showers, and assistance to the restroom
- Assist with incontinence
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Assisted with end-of-life care.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Improved patients' comfort with massage and application of topical treatments.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Trained new staff members on best practices for home health care.
- Documented vital statistics and coordinated with health care providers.
Patient Access Rep II
Alton Memorial Hospital
02.2022 - 10.2023
- Obtain appropriate information and signatures from patients
- Maintain accurate personal and insurance records for billing purposes
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Greeted and assisted patients with check-in procedures.
- Provided excellent customer service to patients and medical staff.
- Delivered support to medical staff in completion of patient paperwork.
- Organized patient records and database to facilitate information storage and retrieval.
- Engaged with patients to provide critical information.
- Trained new staff on filing, phone etiquette and other office duties.
- Verified patient insurance eligibility and entered patient information into system.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
Deputy Clerk
Alton Township
05.2021 - 02.2022
- Answer phones
- Collect appropriate information on a property using databases
- Schedule appointments
- Organize sensitive paperwork
- Help taxpayers with property and income taxes
- Calculate fair market value of a home
Customer & Accounts Manager
Syzygy Medical
10.2018 - 05.2021
- Answer phone calls from hospitals, doctors' offices, and patients
- Oversee accounts payable and accounts receivable departments
- Process payments and reconcile accounts
- Manage office and warehouse supplies
- Respond to emails and faxes
- Work on advertising projects
- Contact past due accounts for payment
Bank Teller
Carrollton Bank
06.2018 - 10.2018
- Perform efficient financial transactions
- Use 10 key
- Maintain accurate drawer money
Office & Daycare Manager
Nautilus Fitness Center
08.2016 - 05.2018
- Create weekly schedule
- Assign duties to employees
- Sell memberships
- Answer phones
- Fix contract problems
- Use Jonas Compete System for employee and member information
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Maintained high-quality child care standards based on developmentally appropriate practices.
Receptionist
Cooling Concepts LLC
05.2015 - 10.2016
- Scan documents
- Enter data into computer systems
- Take notes in meetings
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Helped office staff prepare reports and presentations for internal or client-related use.
Education
Bachelor of Science - Nursing
Goldfarb School of Nursing At Barnes-Jewish College
St Louis, MO04.2025
Associate of Arts -
Lewis And Clark Community College
Godfrey, IL12.2018
High School Diploma -
Jersey Community High School
Jerseyville, IL05.2016
Skills
- Infection control standards
- Patient Monitoring
- Privacy and Confidentiality
- Direct Patient Care
- Vital Signs Monitoring
- IV setup
- Patient Assessments
- Catheter Care
- Task Prioritization
- ADL Assistance
Certification
- CPR-Basic Life Support, American Heart Associated - 12/31/2025
References
- Dr. Jules Crawford
- Dr. Xiumei Lin
- Theresa Seeker, NP
Timeline
Home Health Aide
EIR Homecare
12.2023 - Current
Patient Access Rep II
Alton Memorial Hospital
02.2022 - 10.2023
Deputy Clerk
Alton Township
05.2021 - 02.2022
Customer & Accounts Manager
Syzygy Medical
10.2018 - 05.2021
Bank Teller
Carrollton Bank
06.2018 - 10.2018
Office & Daycare Manager
Nautilus Fitness Center
08.2016 - 05.2018
Receptionist
Cooling Concepts LLC
05.2015 - 10.2016
Bachelor of Science - Nursing
Goldfarb School of Nursing At Barnes-Jewish College
Associate of Arts -
Lewis And Clark Community College
High School Diploma -
Jersey Community High School
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