Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaitlyn Sites

Apache Junction,AZ

Summary

At CVS, as a Lead Technician/Shift Supervisor, I spearheaded a team of 5, enhancing performance through comprehensive training and motivation, while excelling in drug inventory control and customer service. Demonstrated expertise in regulatory compliance and problem-solving, significantly improving safety standards and operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lead Technician/Shift Supervisor

CVS
06.2019 - Current
  • Managed a team of 5 performance by training, mentoring, disciplining, and motivating employees. We worked on how to fill, type and put away prescriptions.
  • Manged inventory levels and organized the backroom to streamline ordering and stock rotation to minimize waste.
  • Implemented, configured, and optimized safety standards. Made sure all of the trays and tools were cleaned with alcohol prior to starting the day and ending the day.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Provided customer service by acknowledging the customer, identifying their needs, locating merchandise, resolving issues and concerns and promoting the Company’s products and services
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Collected co-payments or full payments from customers.
  • Established and maintained patient profiles including lists of medications, insurance, billing, and provider information.

Education

Working Towards A Degree - Pharmacy

Chandler Gilbert Community College
Chandler, AZ
05.2026

High School Diploma -

Apache Junction High School
Apache Junction, AZ
05.2020

Skills

  • Drug utilization review
  • Regulatory Compliance
  • Medication Dispensing
  • Drug Inventory Control
  • Pharmacy and customer records management
  • Problem-solving skills
  • Updating medication histories
  • Customer-Oriented

Certification


  • CPhT - Certified Pharmacy Technician
  • CPR certified
  • Immunization certified

Timeline

Lead Technician/Shift Supervisor

CVS
06.2019 - Current

Working Towards A Degree - Pharmacy

Chandler Gilbert Community College

High School Diploma -

Apache Junction High School

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