Kaitlyn Smith

Household Ceo

Caregiver

Budgeter

Managed Schedules

Meal planned

• Enhanced customer satisfaction with timely meal preparation and consistent quality.
• Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
• Cleaned and maintained work areas, equipment and utensils.
• Followed food safety practices and sanitation guidelines.

• Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

• Maintained confidentiality of information regarding clients and company.
• Answered phone promptly and directed incoming calls to correct offices.
• Responded to inquiries from callers seeking information.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Provided clerical support to company employees by copying, faxing, and filing documents.