Summary
Overview
Work History
Education
Skills
Leadership Training
References
Software
Timeline
Generic

Kaitlyn Solis

Summary

To obtain a challenging position where present skills can be optimized. Growth, discipline and consistency are key to success. As a STEM student, studying Physics, there are tendencies to use common sense and critical thinking in all aspects of tasks and objectives.

Punctual and outgoing, leadership and teaching positions are of specialty. Empathetic towards others as kindness is very much needed in fast-paced, high-volume jobs and corporations. Energetic and multilingual individual with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Accomplished Flight Attendant offering over 3 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining calm and reserved under pressure. Dedicated to exceptional customer service.

Overview

8
8
years of professional experience
5
5
Languages

Work History

Flight Attendant

Silver Airways
6 2021 - Current
  • Ensuring passengers are familiar with safety protocols, including location of emergency exits, proper use of seat belts, and instructions for using oxygen masks and life vests
  • Checking cabin for cleanliness, stocking supplies, and ensuring all emergency equipment is in place and functional
  • Assisting passengers with boarding, finding their seats, stowing luggage, and providing any necessary assistance during flight, such as helping with special needs or medical emergencies
  • Serving meals, beverages, and snacks to passengers, as well as providing information about available amenities and entertainment options
  • Monitoring passengers of 42+ and 72+ (Per Aircraft) for any suspicious behavior and enforcing security measures as required by aviation regulations
  • Being prepared to handle various emergencies, including medical situations, turbulence, equipment malfunctions, and security threats, and coordinating with flight crew to ensure safety of passengers
  • Maintaining communication with flight deck crew and other cabin crew members, as well as providing updates to passengers as needed
  • Completing necessary paperwork, conducting final cabin checks, and assisting passengers with disembarkation.

Housekeeping Supervisor

The Boca Raton
12.2019 - 05.2021
  • Used PC Systems OPERA, MICROS, FOSSE PMS for Front Desk, checking in 250+ guests, daily into rooms/suites
  • Checked condition of rooms per housekeeper (Team of 50+) and provided Assist as well as room set up of over 90+ rooms per day
  • Trained housekeeping to upkeep Sanitary cleaning procedures and hospitality etiquette.
  • Developed strong working relationships with vendors to ensure timely delivery of supplies and cost-effective purchasing decisions.
  • Provided ongoing feedback and support to housekeeping staff, fostering culture of continuous improvement and professional development.
  • Maintained high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
  • Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
  • Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction
  • Collaborated with front desk staff to address guest concerns promptly, promoting atmosphere of exceptional customer service
  • Developed strong working relationships with vendors to ensure timely delivery of supplies and cost-effective purchasing decisions
  • Optimized workflow by regularly assessing employee performance and reallocating resources as needed, maximizing team efficiency
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas
  • Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations
  • Adhered to safety protocols by enforcing proper equipment usage

Front Desk Receptionist

Adolph & Rose Levis Jewish Community Center
01.2016 - 09.2019
  • Analyzed resident profiles and answered Phones while greeting residents (Community of 5000+)
  • Contacted Doctors to confirm Insurance/Policies for Rehabilitation, Physical Health Classes and Registered Membership based on Insurance
  • Coordinated Scheduled classes and activities for families (aerobics, yoga, Zumba, spinning) and Monitored Children’s Playroom (hosted up to 70+ children).

Education

Diploma -

BLANCHE ELY HIGH
Pompano Beach, FL

Associate of Science -

Valencia College
Orlando, FL
05.2001 -

Skills

  • Versatile Work Ethic

  • ASL (American Sign Language)

  • FAA Regulations

  • Regulatory Compliance

  • First Aid

  • Emergency Response Coordination

Leadership Training

  • Voice of Hope Outreach Ministries, 2015-01-01, current, Generated invoices for church expenses and activities., Coordinated Youth Program for kids aged 2-19 years (Dance, Tutoring, Bible Study, Field Trips), Supervised children groups as big as 25+
  • Boys and Girls Club, 2015-01-01, 2019-01-01, Coordinated activities and supervised children, Provided aide for unable adults/children involved in outreach programs/rehabilitation., Monitored children for after school care/tutoring
  • Supernatural Church of Christ and Deliverance, 2019-01-01, current, Coordinated Youth meetings and Choir/Dance practice, Enthuse children to participate in Mock CRT, Psychology, Philosophy, and Independent Thought as well as Bible Studies.

References

Vernon Carbonell

Emirates

Supervisor Recruitment & Business Development Bilingual Source

416-515-2598


Ella Toney-Fullard

Broward County Schools

Budget Analyst

754-321-2238


Richard Beckford 

Florida Memorial

Director of Bands

754-612-2141


Elnora Mitchell

Supernatural Church of Christ

Youth Coordinator, Accountant

561-358-1340

Software

Software Development

Timeline

Housekeeping Supervisor

The Boca Raton
12.2019 - 05.2021

Front Desk Receptionist

Adolph & Rose Levis Jewish Community Center
01.2016 - 09.2019

Associate of Science -

Valencia College
05.2001 -

Flight Attendant

Silver Airways
6 2021 - Current

Diploma -

BLANCHE ELY HIGH

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Kaitlyn Solis