- I participate in low-impact exercises to strengthen core muscles
- Baking and cooking new recipes
- Enjoy participating in yoga for overall physical and mental well-being
- Road Trips
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Hiking
Kaitlyn Spratlin
Summary
Professional with comprehensive background in therapeutic practices and cosmetology services with emphasis to deliver exceptional client care. Proven ability to tailor treatments to individual needs, enhancing client satisfaction and overall well-being. Highly collaborative team player known for adaptability and results-driven approach, excelling in dynamic environments. Proficient in various massage techniques and maintaining serene, client-focused atmosphere.
Overview
5
5
years of professional experience
Work History
Massage Therapist
First Lady Day Spa
01.2024 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided clear, concise instructions to clients to prepare for massage services.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Massage Therapist/Front Desk Receptionist
Oasis Skin Care Center
08.2022 - 01.2024
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided clear, concise instructions to clients to prepare for massage services.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
Team Member
Chic-Fil-A
08.2020 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Associate of Science - Radiography Tech
Northeast State Community College
Blountville, TN05-2027
Massage Therapy License - Cosmetology
Reflections of Health School of Massage
Johnson City, TN02-2023
Cosmetology License - Cosmetology
Premier Cosmetology
Johnson City, TN10-2021
Skills
- Anatomy knowledge
- Hot stone massage
- Continuing education
- Social skills
- Customer service
- Gel manicures
- Deep tissue massage
- Professionalism and ethics
Interests
Timeline
Massage Therapist
First Lady Day Spa
01.2024 - Current
Massage Therapist/Front Desk Receptionist
Oasis Skin Care Center
08.2022 - 01.2024
Team Member
Chic-Fil-A
08.2020 - 08.2022
Associate of Science - Radiography Tech
Northeast State Community College
Massage Therapy License - Cosmetology
Reflections of Health School of Massage
Cosmetology License - Cosmetology
Premier Cosmetology
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