Kaitlyn Stattler
Eugene
Summary
Detail-oriented professional with strong customer service skills in high-pressure environments. Known for enhancing guest experiences and driving operational efficiency through effective problem-solving, teamwork, and a positive attitude.
Overview
7
7
years of professional experience
Work History
Host
Doppio Zero Restaurant
Mountain View, CA
07.2025 - 09.2025
- Handled guest inquiries and resolved issues to enhance dining experience.
- Monitored wait times and updated guests accordingly to improve satisfaction levels.
- Developed strategies for efficient table turnover during high-volume events.
Server
Steins Beer Garden
Mountain View, CA
06.2024 - 07.2025
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Processed orders efficiently using POS systems while managing multiple tables simultaneously.
Host
Steins Beer Garden
Mountain View, CA
05.2022 - 06.2024
- Managed guest seating arrangements to optimize flow during peak hours.
- Coordinated with servers and kitchen staff to ensure timely service delivery.
- Trained new hosts on customer service standards and restaurant procedures.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
Front Desk Receptionist
Dance Academy USA
Cupertino, CA
02.2019 - 06.2022
- Provided exceptional customer service, addressing and resolving issues efficiently.
- Handled payment and family accounts, offered advice on what schedules and classes met each student's needs.
- Assisted in organizing events, promoting activities through various communication channels.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Substitute dance teacher when needed.
Education
Bachelor of Science - Journalism
University of Oregon
Eugene, OR03-2025
High School Diploma -
Mountain View High School
Mountain View, CA06-2022
Skills
1 Excellent customer service skills with an outgoing personality
2 Efficient in high pressure environments, with excellent time management skills
3 Works well with a team
4 A fast learner that adapts to change
Timeline
Host
Doppio Zero Restaurant
07.2025 - 09.2025
Server
Steins Beer Garden
06.2024 - 07.2025
Host
Steins Beer Garden
05.2022 - 06.2024
Front Desk Receptionist
Dance Academy USA
02.2019 - 06.2022
Bachelor of Science - Journalism
University of Oregon
High School Diploma -
Mountain View High School