Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
RegisteredNurse
Kaitlyn Sterett

Kaitlyn Sterett

Dallas,TX

Summary

Compassionate and detail-oriented professional with a strong background in customer service, patient interaction, and administrative support. Proven ability to assist patient responsibilities in fast-paced environments, communicate effectively with patient's families, and collaborate across teams. Dedicated to providing a welcoming and informed experience for every guest and committed to upholding the standards of excellence in a healthcare setting.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Program Specialist I

Cook Children's Child Study Center
Dallas, TX
10.2023 - 06.2025
  • Coordinated closely with clinical teams to deliver individualized behavioral support to children with autism.
  • Relayed critical patient updates and care details clearly to families and doctors.
  • Documented data thoroughly to inform treatment decisions.
  • Provided parent training to reinforce consistency between home and clinic settings.

K-12 Tutor

Grade Potential
Denton, TX
10.2022 - 08.2023
  • Supported students' academic growth through individualized instruction and clear communication with families.
  • Adapted quickly to various learning needs, building rapport and trust with students and parents.

Counselor

University of North Texas - WISE Program
Dallas, TX
06.2022 - 07.2022
  • Facilitated educational and social programming for youth with disabilities.
  • Maintained an encouraging environment while supporting students' personal development.

Front of House Team Member

Chick-fil-A
Fayetteville, AR
01.2021 - 08.2021
  • Delivered high-volume customer service in both drive-thru and counter settings.
  • Handled payments and order entry with accuracy and professionalism.
  • Demonstrated consistent attention to detail, teamwork, and strong interpersonal skills under pressure.

Education

Bachelor of Science - Psychology

University of North Texas
Denton, TX
01-2023

Bachelor of Science - Nursing (BSN)

University of Texas At Arlington
Arlington, TX
01-2027

Skills

  • Customer service excellence
  • Documentation
  • Telephone etiquette
  • Team collaboration
  • Conflict resolution
  • Behavioral Health Knowledge
  • Multitasking in high-stress environments

Certification

  • CPR & First Aid Certified
  • Microsoft Word & Powerpoint Certified

References

References available upon request.

Timeline

Program Specialist I

Cook Children's Child Study Center
10.2023 - 06.2025

K-12 Tutor

Grade Potential
10.2022 - 08.2023

Counselor

University of North Texas - WISE Program
06.2022 - 07.2022

Front of House Team Member

Chick-fil-A
01.2021 - 08.2021

Bachelor of Science - Psychology

University of North Texas

Bachelor of Science - Nursing (BSN)

University of Texas At Arlington