Kaitlyn Suliks
Medina,OH
Summary
Dedicated professional with strong customer service skills. Experienced in assisting community members and resolving inquiries, ensuring positive experiences while enhancing operational efficiency.
Overview
4
4
years of professional experience
Work History
SNAP Benifits Assistant
Main Street Medina
Medina, OH
05.2025 - Current
- Assisted community members experiencing food insecurity, including seniors and individuals with limited financial resources, by providing support with SNAP benefits and food assistance programs.
- Provided customer service and helped individuals access financial resources to purchase fresh, nutritious food at the Farmer's Market.
- Assisted customers with inquiries and resolved complaints effectively.
Shift Manager
Romeo's Pizza
Seville, Ohio
06.2024 - 08.2026
- Implemented operational improvements to streamline workflow efficiency.
- Managed daily cash intake by counting out registers and tabulating profits.
- Executed all opening and closing duties accurately per established guidelines to ensure operational readiness.
- Monitored food preparation processes for quality and consistency standards.
- Assisted employees in task completion during peak periods to maintain service levels.
- Inspected work areas regularly for cleanliness and organization standards.
- Resolved customer complaints to improve overall satisfaction and loyalty.
Photographer, Photo Sales
Castle Noel
Medina, Ohio
11.2022 - 01.2024
- Captured and sold souvenir photographs, enhancing guest enjoyment of Castle Noel attractions.
- Assisted guests with photo selection and purchases, contributing to overall customer satisfaction.
- Processed sales transactions with accuracy, ensuring positive guest experiences.
Education
High School Diploma -
Medina Senior High School
Medina, OH05-2026
Some College (No Degree) - General Studies
University of Akron, Wayne Campus
MedinaSkills
- Food assistance programs
- Customer service
- Sales transactions
- Operational improvements
- Attention to detail
- Time management
- Team leadership
- Problem-solving
- Communication skills
- Calm demeanor
- Positive and professional
Accomplishments
- [2024, 2025] - Rollie Platz Sportsmanship Award
- [2022-2026] - Honor Roll
- [2022-2026] - Magna Cum Laude Recipient
- Graduated 4.285 GPA
Timeline
SNAP Benifits Assistant
Main Street Medina
05.2025 - Current
Shift Manager
Romeo's Pizza
06.2024 - 08.2026
Photographer, Photo Sales
Castle Noel
11.2022 - 01.2024
High School Diploma -
Medina Senior High School
Some College (No Degree) - General Studies
University of Akron, Wayne Campus