Kaitlyn Terry
Tampa,FL
Summary
I am a highly-motivated employee with desire to take on new challenges. I am devoted to give customers a positive experience.
Overview
4
4
years of professional experience
Work History
Starbucks Barista / Style Consultant
Target
Tampa, FL
11.2023 - Current
- Greeted customers and took orders.
- Maintained a clean work environment.
- Prepared and served hot or cold beverages and food items.
- Operated cash registers to process customer payments.
- Supported highest standards of conduct and service to support company reputation.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained a neat and organized sales floor.
Shift Manager
Plato's Closet
Apopka, FL
05.2021 - 08.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Helped employees accomplish tasks during peak periods.
- Identified needs of customers promptly and efficiently.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Customer Service
Edible Arrangements
Apopka, FL
08.2020 - 01.2021
- Exceeded customer satisfaction by finding creative solutions to problems.
- Achieved high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Displayed telephone etiquette, effectively handling difficult calls.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Specialist in Psychology -
University of South Florida
Tampa, FL01.2026
High School Diploma -
Apopka High School
Apopka05.2022
Skills
- Team Development
- Quality Assurance
- Relationship Building
- Energetic and Enthusiastic
- Flexible Schedule
- Reliable and Trustworthy
- Time Management
- Positive Attitude
Timeline
Starbucks Barista / Style Consultant
Target
11.2023 - Current
Shift Manager
Plato's Closet
05.2021 - 08.2023
Customer Service
Edible Arrangements
08.2020 - 01.2021
Specialist in Psychology -
University of South Florida
High School Diploma -
Apopka High School