Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Trusty

Owingsville,KY

Summary

Results-oriented Retail Professional specializing in customer service and inventory management. Delivered exceptional support to customers, efficiently processed transactions, and upheld store standards through strategic merchandising. Resolved customer issues effectively while ensuring adherence to store policies during returns and exchanges.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Family Dollar
Owingsville, KY
05.2025 - 10.2026
  • Assisted Family Dollar shoppers with purchases, questions, and product location
  • Resolved customer concerns with calm, friendly communication
  • Handled returns, exchanges, and refund requests following store policies
  • Processed cash, card, and digital payments at register
  • Checked prices, labels, and inventory counts for accuracy
  • Maintained clean checkout area, aisles, and service counters
  • Stocked shelves, faced merchandise, and recovered sales floor displays
  • Supported Family Dollar team with opening, closing, and daily store tasks

Front End Team Assistant

Walmart
Mount Sterling, Kentucky
10.2025 - 11.2025
  • Checked out customers and assisted with locating items to enhance shopping experience
  • Assisted with tasks in the front end of the store
  • Greeted visitors entering store
  • Conducted receipt checks to ensure accurate transactions and prevent losses
  • Maintained cleanliness and safety standards to create a welcoming environment

Education

Veterinarian Tech - Animal Science

Morehead State University
Morehead, KY
08.2026 - 09.2026

Bath County High School
Owingsville, KY

Skills

  • Customer service
  • Customer assistance
  • Credit card payment processing
  • Register operation
  • Inventory management
  • Inventory control
  • Task management
  • Store cleaning
  • Merchandise display
  • Seasonal display setup
  • Team communication
  • Problem-solving
  • Animal handling

Timeline

Veterinarian Tech - Animal Science

Morehead State University
08.2026 - 09.2026

Front End Team Assistant

Walmart
10.2025 - 11.2025

Customer Service Representative

Family Dollar
05.2025 - 10.2026

Bath County High School
Kaitlyn Trusty