Kaitlyn Tubbs

Managed an at-home cottage food bakery.

Worked several Farmers Markets as well.

• Managed day-to-day business operations.
• Operated with safety and skill to avoid accidents and delays.
• Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
• Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.

Supervised personnel tasks involving inventory oversight and customer care.

• Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
• Supervised daily operations by directing customer service, inventory and sales operations.
• Conducted inventory analysis to determine optimal stock levels.
• Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
• Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.

• Supervised daily operations by directing customer service, inventory and sales operations.
• Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
• Conducted inventory analysis to determine optimal stock levels.
• Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
• Educated and trained staff to equip with knowledge about products, customer service and store policies.