Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaitlyn Turnbull

Utica,MICHIGAN

Summary

Compassionate and adaptable Caregiver, with proven crisis intervention skills at Harbor Oaks and experience in long term, rehabilitation and hospice services. Demonstrated strong communication and patient observation abilities, enhancing client safety and care quality. Recognized for effectively de-escalating challenging situations and fostering teamwork, contributing to improved patient outcomes and a supportive environment. BLS CPR CNA AED certified.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Behavioral Health Technician

Harbor Oaks
07.2024 - Current
  • Conducted client rounds to check on residents.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.

Certified Nursing Assistant

Regency Nursing & Rehabilitation Centers
11.2021 - 07.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Medical Assistant

Blue Water Urgent Care
10.2022 - 03.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Housekeeper

McKenzie Hospital
04.2021 - 11.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Vet Assistant

PetIQ
01.2021 - 04.2021
  • Improved patient care by assisting veterinarians with examinations and treatments.
  • Ensured accurate record-keeping by updating patient files with medical histories, diagnoses, and prescribed treatments.
  • Boosted vaccination compliance rates by following up with clients to remind them of upcoming appointments and necessary booster shots.

Greenhouse Worker

Premier Provision
09.2019 - 01.2021
  • Unloaded plants and nursery items from delivery trucks.
  • Assisted customers with finding requested plants and flowers.
  • Improved overall greenhouse efficiency by maintaining clean and organized workspaces.
  • Planted, cultivated and harvested various types of trees, shrubs, and plants.
  • Contributed to increased sales with skillful transplanting and propagation of plants for retail display.
  • Facilitated smooth workflow among team members through clear communication and effective delegation of responsibilities.
  • Enhanced plant growth by implementing effective watering and fertilization techniques.
  • Ensured optimal growing conditions with diligent monitoring and adjusting of temperature, humidity, and lighting levels.

Child Caregiver

Wiggles & Giggles Day Care
03.2016 - 09.2019
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Ensured child safety through diligent supervision and adherence to established protocols.
  • Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Collaborated with parents to develop individualized care plans addressing specific needs of their children.
  • Established daily routines to provide structure and predictability for children under care.
  • Assisted with homework completion, reinforcing subject matter comprehension and academic success.
  • Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
  • Supported cognitive development with age-appropriate learning materials and engaging educational games.
  • Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
  • Improved communication skills by engaging children in age-appropriate conversations and active listening.

Education

Macomb Community College
Warren, MI

Croswell-Lexington
Croswell, MI
05.2019

Skills

  • Active listening
  • Documentation skills
  • De-escalation strategies
  • CPI trained
  • Patient observation/assessment
  • Rounds management
  • Behavior modification techniques
  • Strong communication skills
  • Adaptable
  • Infection control
  • Report writing
  • Empathy and compassion
  • Food preparation and handling
  • HIPAA requirements
  • Critical thinking
  • Decision-making
  • Preceptor trainer
  • BLS CPR AED certified

Certification

BLS

CPR

CNA

CPI

Timeline

Behavioral Health Technician

Harbor Oaks
07.2024 - Current

Medical Assistant

Blue Water Urgent Care
10.2022 - 03.2023

Certified Nursing Assistant

Regency Nursing & Rehabilitation Centers
11.2021 - 07.2024

Housekeeper

McKenzie Hospital
04.2021 - 11.2021

Vet Assistant

PetIQ
01.2021 - 04.2021

Greenhouse Worker

Premier Provision
09.2019 - 01.2021

Child Caregiver

Wiggles & Giggles Day Care
03.2016 - 09.2019

Macomb Community College

Croswell-Lexington

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Kaitlyn Turnbull