Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Vu

North Tonawanda,NY

Summary

Highly adaptable Pharmacy Student with excellent background of quick and effective performance. Experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

4
4
years of professional experience

Work History

Team Lead

Platter's Chocolate Factory
08.2020 - 08.2023
  • Trained new team members by relaying information on company procedures and expectations within the work place.
  • Worked different stations to provide optimal coverage such as retail in the chocolate shop, making drinks in the cafe, and serving ice cream.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills or aiding those with inadequate attitudes towards the work place.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
  • Secured safety of business and employees at closing time by locking doors, reducing lighting and setting the alarms every night.

Concession Stand Worker

Transit Drive-in Theatre
06.2019 - 08.2022
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Maintained clean, organized workspace according to operational standards.
  • Consistently provided friendly service to promote better customer engagement.
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Used cash register to tender change and process cash and credit card payments.

Education

Doctor of Pharmacy - Pharmacy

SUNY At Buffalo
Buffalo, NY
05.2027

High School Diploma -

Starpoint High School
Lockport, NY
06.2021

Skills

  • Staff Assignments
  • Staff Performance Management
  • Staff Training
  • Excellent People Skills
  • Food and Beverage Experience
  • Till Counting
  • Label Products
  • Weighing out product and sealing merchandise in bags

Timeline

Team Lead

Platter's Chocolate Factory
08.2020 - 08.2023

Concession Stand Worker

Transit Drive-in Theatre
06.2019 - 08.2022

Doctor of Pharmacy - Pharmacy

SUNY At Buffalo

High School Diploma -

Starpoint High School

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Kaitlyn Vu