Highly-motivated and dependable individual with multi-tasking abilities and drive to foster productivity, collaboration, and organization. I am passionate about encouraging literacy through engaging programming, creating a welcoming environment, and providing outstanding customer service.
Overview
5
5
years of professional experience
Work History
Sales Clerk
Texas Star Trading Co.
08.2023 - Current
Managed cash register after end of shift to balance and record accurate transactions.
Processed payments and returns with accuracy and efficiency.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Assisted customers by answering questions and fulfilling requests.
Greeted customers and helped with product questions, selections, and purchases.
Answered questions about store policies and addressed customer concerns.
Patron Services Assistant
West Bridgewater Public Library
11.2022 - 06.2023
Organized library shelves, materials and equipment in clear, alphabetized order.
Handled check-in and check-out process of library books and materials at circulation desk.
Located library materials, resources and technologies to fulfill patron requests.
Answered patron questions in-person or by phone regarding library services and resources.
Processed library card applications and maintained patron records with accurate contact information.
Gained strong understanding of various methods for cataloging books and other materials.
Developed library displays and implemented engaging activities for improved community engagement.
Activities Assistant
The Guardian Center
09.2021 - 04.2023
Engaged residents through events, small groups, and personal attention.
Provided emotional support and companionship to improve quality of life for residents.
Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
Scheduled movies, entertainment, and other special events.
Documented preferences and helped develop relevant activities.
Maintained master calendar and relevant records.
Additional responsibilities included organizing and completing resident intake interviews, quarterly reviews, and progress notes.
Activities Assistant
Life Care Center
05.2019 - 09.2021
Engaged residents through events, small groups, and personal attention.
Provided emotional support and companionship to improve quality of life for residents.
Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
Scheduled movies, entertainment, and other special events.
Resident Assistant
Boston Baptist College
08.2019 - 05.2021
Encouraged community atmosphere by supporting and educating new and existing students.
Mediated conflict resolution with roommates and other residence hall members to promote peace, order, and positive relationships.
Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
Collaborated with faculty and administration.
Library Assistant
Boston Baptist College
08.2018 - 05.2021
Organized library shelves, materials and equipment in clear, alphabetized order.
Handled check-in and check-out process of library books and materials at circulation desk.
Placed books on proper shelves when returned to circulation.
Located library materials and resources to fulfill students requests.
Education
Master of Library And Information Studies - Library And Information Studies
University of Rhode Island
Kingston, RI
12.2022
Bachelors Degree in Biblical Studies - Church Ministries
Boston Baptist College
Hyde Park, MA
05.2021
Skills
Verbal and Written Communication
Shelf Reading
Time Management
Collaborative and Communicative
Organizational Skills
Collection Development
Interlibrary Loan Processes
Library Instruction
Literary Knowledge
Facilitating Programming
Timeline
Sales Clerk
Texas Star Trading Co.
08.2023 - Current
Patron Services Assistant
West Bridgewater Public Library
11.2022 - 06.2023
Activities Assistant
The Guardian Center
09.2021 - 04.2023
Resident Assistant
Boston Baptist College
08.2019 - 05.2021
Activities Assistant
Life Care Center
05.2019 - 09.2021
Library Assistant
Boston Baptist College
08.2018 - 05.2021
Master of Library And Information Studies - Library And Information Studies
University of Rhode Island
Bachelors Degree in Biblical Studies - Church Ministries