Summary
Overview
Work history
Education
Timeline
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Kaitlyn Wheat

Kaitlyn Wheat

Little Elm,Texas

Summary

Professional Assistant Store Manager with 2 years of experience in training and managing retail staff. Exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented in ensuring performance complies with applicable standards, rules, and regulations.

Overview

6
6
years of professional experience

Work history

Assistant store manager

Francesca's Collections
Denton, Texas
10.2021 - Current
  • Provided leadership and guidance to a team of seven, including recruiting, training, scheduling, and performance management.
  • Developed and maintained dashboards and reports to provide key performance indicators (KPIs) to stakeholders.
  • Built brand loyalty by promoting company loyalty schemes, hosting events, and engaging with repeat customers.
  • Analyzed daily and weekly sales results and maintained ongoing, productive dialogue with the area manager and peers on sales performance.
  • Utilized statistical analysis to identify factors influencing customer behavior and purchase patterns

Store manager

Simply COCO Boutique
Flower Mound, Texas
08.2020 - 07.2021
  • Managed day-to-day operations, including scheduling, inventory control, and customer relations.
  • Handled marketing creation, design, and implementation across the company website, external advertising, and social media
  • Spearheaded the digital retail operations, specializing in wholesale distribution, overseeing the entire product listing process on the Shopify platform.
  • Wrote and maintained an employee handbook covering company policies and mission statements.
  • Assisted in recruiting, hiring, and onboarding store staff.

Team member

Chick-fil-A
Crossroads, Texas
03.2018 - 08.2020
  • Applied exceptional memory and multi-tasking skills to maintain optimal productivity.
  • Completed cross-training to aid team workflows in peak times.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Volunteered in community service activities and participated in community events such as local school spirit days and in-store events.

Education

Bachelor of Science - Integrative Studies

University of North Texas
Denton
08.2020 -

Timeline

Assistant store manager

Francesca's Collections
10.2021 - Current

Store manager

Simply COCO Boutique
08.2020 - 07.2021

Bachelor of Science - Integrative Studies

University of North Texas
08.2020 -

Team member

Chick-fil-A
03.2018 - 08.2020

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Kaitlyn Wheat