Kaitlyn Wiecken

My title is Veterinary Assistant but I have many additional duties. This hospital is a 4 doctor, large and small animal practice.

On top of my technician duties, I was a receptionist for over 2 years and had the responsibility of those duties too.

In addition I had several admin duties such as:

-making the techs/assistants and highschoolers schedules

-assisted with accounts payable

-main contact for all drug reps and clinic accounts (covetrus, MWI, pet cremation service, microchip company, Idexx, etc.)

-I took end of day deposits to the bank

-continually updated the clinic website with any changes

-in charge of doing nightly walk throughs to ensure everything was done

-did a large percentage of client estimates and billing for the hospital

-handled all statements at beginning of each month and mailed them out

-handled accounts receivable and was in charge of calling clients and making their monthly payments on time

-managed and ordered inventory of medications, supplies, etc., ensuring proper stock levels and expiration dates

-I wrote health certs for small and large animal as well as submitting coggins online

As an Assistant I did the following:

-maintain cleanliness and organization of the clinic and equipment

-assisted veterinarians in various tasks such as, handling and restraining animals for medical procedures and other surgeries, physical examinations, preparing medications, etc.

-proficient in administering medications, vaccines, and treatments as prescribed by the veterinarians

-skilled in performing diagnostic tests such as bloodwork, x-rays, urinalysis, and fecal exams as well as analyzing results

-educate pet owners on proper care and treatment of their pets

-clean and sterilize equipment and exam rooms to maintain a sanitary environment

-assist with euthanasia procedures and provide emotional support to grieving pet owners. I also created clay and ink paw/nose prints to send out with their sympathy cards

-took pictures and performed blood draws on horses to submit for coggins testing

-all grooming duties such as baths/blowouts and all cat shaves

As a receptionist I did the following:

-scheduling appointments, answer emails and phone calls, and assisted with client communication

-communicate with veterinarians and staff to ensure smooth patient flow, efficient service, and client satisfaction

-maintain accurate patient and client records, update client information and patient medical history

-checking in clients and their pets as they arrive at the hospital and making sure all necessary paperwork is complete

-collect payments for services rendered

My title is Kennel Tech but I have many additional duties. This clinic is a 4 doctor, large and small animal practice.

My responsibilities include:

-feeding and watering

-medicating

-walking

-collecting urine and fecal specimens for testing

-cleaning kennels and stalls

-spraying down play yards

-doing dishes and laundry

-cleaning the whole clinic (sweeping, mopping, empty trashes, dusting, cleaning after surgeries, etc.)

-restrain animals for nail trims, shots, etc.

I've had much practice at rolling veins and holding off for blood draws. I assist all the doctors in many areas including dispensing medications. I have experience interacting with clients. I have been entrusted with after hours animal care and access to the controlled substance safe

I worked for a deployed member of the military taking care of her horses and barn until she came home.

At that time I was responsible for 7 mature horses, including a special needs horse and a newborn foal. My duties included:

-feeding and watering

-grooming

-stall cleaning

-medicating

-keeping the barn picked up and organized

In addition, I was also responsible for working on the foal's socialization skills as well as desensitization.