Kaitlyn Windham
Pafford EMS
CELINA,TX
1
Certification
3
years of professional experience
Dedicated Emergency Medical Dispatcher with proven skills in stress tolerance, accuracy, and effective communication. Recognized for enhancing emergency response coordination and maintaining compliance with regulatory standards.
Work History
Emergency Medical Dispatcher
3 Years 1 Month- Utilized computer-aided dispatch systems for real-time tracking of emergency calls and resource allocation.
- Coordinated emergency response efforts by dispatching appropriate units based on situational analysis.
- Monitored radio communications to ensure clear and effective information relay to field personnel.
- Assisted in training new dispatchers on protocols, procedures, and software systems used in operations.
- Collaborated with law enforcement and fire departments to streamline multi-agency response protocols during emergencies.
- Maintained accurate logs of all dispatched calls, ensuring compliance with regulatory standards and reporting requirements.
- Kept up-to-date on local geography, landmarks, and roadways to provide accurate directions to responding units in real time.
- Enhanced communication between first responders and the hospital by providing clear, concise information in high-pressure situations.
- Coordinated flights
Education
High School Diploma
High School Diploma - Psychology
- Honor Roll Spring 2026
- Aspiring Eagle Scholarship Recipient
- First Flight UG Scholarship Recipient
- 3.7 GPA
Associate of Arts - Psychology
Skills
Geographical expertise
Computer skills
Accuracy and precision
Problem-solving
Attention to detail
Time management
Route optimization
Quick learner
Multitasking
Teamwork and collaboration
Listening skills
Collaborative teamwork
Prioritizing situations
Patience and calmness
Emergency response coordination
Teamwork
Certification
- EMD - Emergency Medical Dispatch
- Basic Life Support
Timeline
Emergency Medical Dispatcher
Pafford EMS
06.2022 - 07.2025Read More
De Kalb High School
High School Diploma
Read More
Texarkana A&M University
High School Diploma from Psychology
Read More
Texarkana College
Associate of Arts from Psychology
Read More