Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaitlynn Carlson

Hillsboro,OR

Summary

Versatile and dynamic, with a proven track record in customer service and teamwork, honed across roles from Hillsboro Parks And Recreation to fast-paced food service environments. Excelled in enhancing customer experiences and operational efficiency, demonstrating adaptability and problem-solving skills. Proficient in POS systems and inventory maintenance, consistently achieving significant improvements in workplace productivity and customer satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Gas Station Clerk

Jackson’s
Hillsboro, OR
09.2024 - 12.2024
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Assisted in maintaining back room operations by unloading deliveries.
  • Built trustful relationships with customers to encourage return visits.
  • Collaborated with team members to complete tasks efficiently, contributing to a positive work environment.
  • Assisted customers with fueling their vehicles, ensuring proper safety guidelines were followed.

Crew Member

Kentucky Fried Chicken
06.2024 - 08.2024
  • Streamlined drive-thru operations, significantly reducing wait times for customers.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Crew Member

Jersey Girl Pizza
Hillsboro, OR
11.2023 - 05.2024
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Became familiar with products to answer questions and make suggestions.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Crew Member

Pizza Schmizza Pub & Grub
Hillsboro, OR
01.2022 - 11.2023
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Crew Member

Burgerville
Hillsboro, OR
12.2017 - 01.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.

Seasonal Worker

Hillsboro Parks And Recreation
Hillsboro, OR
09.2015 - 10.2017

• Observe safe work methods, and make appropriate use of related safety equipment.

• Conducted routine upkeep to preserve cleanliness and usability of recreational spaces.

• Proficiently used a diverse range of mechanical and electric tools.

• Removed debris efficiently during landscaping projects.

Education

GED -

Miller Education Center East
Hillsboro, Oregon
05.2017

Skills

  • Customer service and assistance
  • Cleanliness and hygiene
  • Cash handling expertise
  • Adaptability and resilience
  • Inventory maintenance
  • Lottery ticket sales
  • Teamwork and collaboration
  • Stocking shelves
  • Friendly and outgoing
  • Problem-solving
  • Training and coaching

Certification

OLCC

Food Handlers

Timeline

Gas Station Clerk

Jackson’s
09.2024 - 12.2024

Crew Member

Kentucky Fried Chicken
06.2024 - 08.2024

Crew Member

Jersey Girl Pizza
11.2023 - 05.2024

Crew Member

Pizza Schmizza Pub & Grub
01.2022 - 11.2023

Crew Member

Burgerville
12.2017 - 01.2022

Seasonal Worker

Hillsboro Parks And Recreation
09.2015 - 10.2017

GED -

Miller Education Center East
Kaitlynn Carlson