Kaitlynn Courchesne
Hampton,NH
Summary
Bartender with a proven track record at Charlie’s Taphouse, excelling in customer service and multitasking. Known for developing loyal clientele through engaging interactions and outstanding service. Highly reliable team player, adept at managing high-volume events while maintaining a clean, organized workspace and ensuring compliance with safety standards.
Overview
11
11
years of professional experience
Work History
Bartender
Charlie’s Taphouse
05.2015 - Current
- Prepared and served a variety of craft beers and cocktails to customers.
- Maintained cleanliness and organization of bar area, ensuring compliance with safety standards.
- Delivered exceptional customer service to enhance patron satisfaction.
- Collaborated with team members to create a positive work environment during busy shifts.
- Developed knowledge of drink recipes and menu offerings to recommend pairings effectively.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Education
High School Diploma -
Winnacunnet High School
Hampton, NHSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Memory retention
- Fast learner
- Honest and dependable
Timeline
Bartender
Charlie’s Taphouse
05.2015 - Current
High School Diploma -
Winnacunnet High School