Kaitlynn DeBlock
Ames
Summary
Dynamic and results-oriented professional with extensive experience in office administration and customer service, notably with Iowa State Recreation Services. Excelled in data entry and client relations, ensuring optimal customer satisfaction and maintaining rigorous confidentiality. Demonstrated proficiency in Microsoft Outlook and a commendable ability to adapt quickly, enhancing team efficiency and operational workflow.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Iowa State Recreation Services
01.2025 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Lifeguard
YMCA
04.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Rental Employee
SnowStar
10.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Black Hawk College
Moline, ILAgricultural Communications
Iowa State University
Ames, IA05-2028
High School Diploma -
Sherrard High School
Sherrard, IL05-2024
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft outlook
- Customer and client relations
- Critical thinking
- Documentation and recordkeeping
- Invoice processing
Languages
Spanish
Limited Working
Interests
- Volunteer Travel
- Fundraising Events
- Volunteering for community initiatives to give back to local communities and make a positive impact
Timeline
Administrative Assistant
Iowa State Recreation Services
01.2025 - Current
Lifeguard
YMCA
04.2024 - Current
Rental Employee
SnowStar
10.2022 - Current
Black Hawk College
Agricultural Communications
Iowa State University
High School Diploma -
Sherrard High School
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