Kaitlynn Gutierrez
Houston,TX
Summary
Hello my name is Kaitlynn Gutierrez
Enrolled at the College of Healthcare Professions pursuing a Medical Assistant degree, expected to be completed by November 2025. Seeking a challenging career opportunity to leverage solid foundation in medical field clinics and hospitals. Ready to contribute in a collaborative, team-oriented environment to further grow career within the industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Safety Attendant
HCA Houston Healthcare Southeast
Pasadena
07.2024 - Current
- Monitored patient safety and well-being in various care settings.
- Assisted nursing staff with daily patient care tasks and needs.
- Documented patient behavior and reported changes to healthcare team.
- Implemented safety protocols to prevent incidents and enhance care quality.
Medical Assistant
The College of Healthcare Professions
Houston, TX
01.2024 - Current
- Assisted healthcare providers in patient examinations and treatments, ensuring a smooth workflow.
- Managed patient records using electronic health record (EHR) systems for accuracy and accessibility.
- Scheduled appointments and coordinated follow-up care to enhance patient experience.
- Collected and prepared laboratory specimens for testing, adhering to safety protocols.
- Educated patients on medication usage and treatment plans, fostering improved health outcomes.
Billing & Collection Specialist
Capital Medical Management Group
Houston, USA
06.2023 - 06.2024
- Collected payments from patients prior to their procedures, ensuring 100% upfront payment compliance
- Managed and processed an average of 20 worker's compensation cases per month, ensuring all necessary documentation and follow-ups were complete
- Faxed claims and retrieved anesthesia records for insurance companies, ensuring accurate and timely submissions
- Followed up and collected on outstanding payments for past procedures, reducing overdue balances by 15%
Youth Peer Support Specialist
The Harris Center
Houston, USA
12.2022 - 05.2023
- Serve as a positive role model, demonstrating healthy behaviors and coping strategies
- Mentor youth to build life skills, such as communication, problem-solving, and decision-making
- Actively listened and responded empathetically when interacting with clients
Receptionist
Houston Community College Foundation
Houston, TX
02.2022 - 12.2022
- Researched and quickly resolved customer issues
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service
- Provided accurate information regarding services offered
- Greeted visitors to log persons in and out of facility
Education
Associate of Applied Science - Medical Assistant
The College of Health Care Professions
2616 S Loop W UNIT 201, Houston, TX 77054High School Diploma -
Richard Milburn Academy
320 E Southmore Ave Suite 306, Pasadena, TX 7750205.2021
Skills
- Claims processing
- Medical Record Management
- Customer service
- Clinical experience
- Patient care
- Vital sighs
- Medical terminology
- scheduling
- along with soft skills like communication and organization
Accomplishments
A and B honor roll student
Student council president 9-12 grade
Varsity cheerleader
Certification
I have my crisis intervention prevention card
Basic life support
First aid
CPR certified
Timeline
Patient Safety Attendant
HCA Houston Healthcare Southeast
07.2024 - Current
Medical Assistant
The College of Healthcare Professions
01.2024 - Current
Billing & Collection Specialist
Capital Medical Management Group
06.2023 - 06.2024
Youth Peer Support Specialist
The Harris Center
12.2022 - 05.2023
Receptionist
Houston Community College Foundation
02.2022 - 12.2022
Associate of Applied Science - Medical Assistant
The College of Health Care Professions
High School Diploma -
Richard Milburn Academy