Kaitlynn Morales
Charlotte,NC
Summary
Well-qualified leasing consultant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
2
2
years of professional experience
Work History
Leasing Agent
Townhomes Of Ashbrook
08.2021 - Current
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Distributed and followed up on tenant renewal notices.
- Managed over 30 calls per day
Hostess
Midwood Smokehouse
11.2022 - 05.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Managed over 30 customer calls per day
Footwear Sales Associate
DICK'S Sporting Goods
03.2022 - 05.2022
- Greeted and offered sales assistance to every customer upon entry into store.
- Provided accurate store information on pricing, sales and product features.
- Accurately handled cash, card and check transactions to balance computerized register.
Education
High School Diploma -
South Mecklenburg High School
Charlotte, NC07.2023
Skills
- Enterprise Resource Planning
- Resident Retention Programs
- High-volume dining
- Interactive communication skills
- Food running
- Excellent people skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Hostess
Midwood Smokehouse
11.2022 - 05.2023
Footwear Sales Associate
DICK'S Sporting Goods
03.2022 - 05.2022
Leasing Agent
Townhomes Of Ashbrook
08.2021 - Current
High School Diploma -
South Mecklenburg High School
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