Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
Generic

Kaitlynn Truong

Azusa,CA

Summary

Recent marketing graduate with a passion for creative problem-solving and digital marketing strategies. Skilled multitasker with a superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

5
5
years of professional experience

Work History

Server

Bar Bay Grill
04.2022 - 01.2023
  • Demonstrated adaptability in various situations to enhance customer experience
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Cultivated warm relationships with regular customers.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Maintained clear communication with customers via phone
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.

Server

Tasty Pot
01.2019 - 01.2020
  • Communicate effectively with customers, co-workers and supervisor
  • Flexibility to respond to a range of different work situations
  • Commitment to delivering high levels of customer service
  • Actively participate in training and development programs and maximize opportunities for self-development
  • Perform all tasks as directed by the Manager in pursuit of the achievement of business goals.

Server

Yummi Tea Cafe
04.2018 - 08.2019
  • Consistently offer a professional, friendly greeting and engaging service
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Follow outlet policies, procedures and service standards
  • Understand shift end reports in the outlet and the POS system.

Education

Bachelor of Arts - Marketing

San Jose State University
San Jose, CA
12.2023

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Microsoft Office
  • Community Management
  • Attention to Detail/
    Compliance
  • Team Work/ Collaboration
  • Customer Engagement
  • Proficiency MS/Excel/
    PowerPoint/ Illustrator/ Photoshop/ WPM:50

Extracurricular Activities

Public Relations Officer

Alpha Phi Omega, Gamma Beta

August 2022 - December 2022

  • Designed promotional materials for events and activities using Canva
  • Coordinated public relations efforts, including writing press releases and managing media relations
  • Organized community outreach programs and collaborated with local organizations to promote events
  • Developed and implemented a communication strategy to enhance the organization's public image

Timeline

Server

Bar Bay Grill
04.2022 - 01.2023

Server

Tasty Pot
01.2019 - 01.2020

Server

Yummi Tea Cafe
04.2018 - 08.2019

Bachelor of Arts - Marketing

San Jose State University

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Kaitlynn Truong