KAITLYN VICTORIA HENNING
West Palm Beach,FLORIDA
Summary
Highly-motivated individual, with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Golf Shop Assistant
Bear Lakes Country Club
West Palm Beach, FLORIDA
11.2023 - Current
- Answered incoming telephone calls to provide store, products and services information.
- Assisted with special orders placed by customers who could not find what they needed in store.
- Scheduled tee times for customers over the phone or in person.
Restaurant Hostess and Golf Shop Assistant
Rockrimmon Country Club
Stamford, CT
05.2023 - 10.2023
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Recommended, selected and located merchandise based on customer desires.
- Maintained records of all sales transactions for accounting purposes.
Golf Caddy
Rockrimmon Country Club
Stamford, CT
05.2023 - 10.2023
- Assisted golfers with decision-making strategy and course analysis.
Valet, Locker Room Attendant, Administration
Boca Rio Golf Club
Boca Raton, Florida
10.2022 - 04.2023
- Provided exceptional customer service by anticipating customer needs and exceeding expectations.
- Inspected and maintained cleanliness of facility, including locker rooms, showers and restrooms.
- Directed customer communication to appropriate department personnel.
Education
PSIRA
Johannesburg, South Africa01-2022
TESOL/TEFL
Johannesburg, South Africa10-2021
High School Diploma -
Fourway High
Johannesburg, South Africa12-2017
Skills
- Sales Development
- Analytical Thinking
- Data Management
- Flexible and Adaptable
- Training & Development
- Excellent Communication
Certification
- Conceal carry license
References
- Upon Request
Timeline
Golf Shop Assistant
Bear Lakes Country Club
11.2023 - Current
Restaurant Hostess and Golf Shop Assistant
Rockrimmon Country Club
05.2023 - 10.2023
Golf Caddy
Rockrimmon Country Club
05.2023 - 10.2023
Valet, Locker Room Attendant, Administration
Boca Rio Golf Club
10.2022 - 04.2023
PSIRA
TESOL/TEFL
High School Diploma -
Fourway High
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