Extremely hard worker with extensive customer service knowledge and passion. Personable worker with experience using problem solving skills to make on-the-fly judgment's and decisions to satisfy customer and company needs.
-Planning store operations for the day to improve barista and customer satisfaction
-Providing coaching to baristas in a friendly and clear manner
-Predicting store inventory needs and adjusting to suit conditions
-Handling money such as daily cash deposits
-Memorized and followed a variety of procedures to efficiently and accurately make product to and above standard
-Greeting customers with a smile and engaging them in warm conversation
-Able to accurately and kindly answer customer questions and clearly explain drinks and standards