Kaiya Silvernail
Novella Form and Facial
Brooklyn,WI
5
Years of experience
Customer service professional passionate about creating exceptional client experiences and building strong relationships. Known for attention to detail, professionalism, and supporting both clients and team members in fast-paced environments.
Work History
Experience Manager
1 Year 2 Months- Delivered a luxury patient experience as a primary point of contact.
- Supported injectors and aestheticians by coordinating treatment flow and provider schedules.
- Managed patient records using a complex EMR system while maintaining confidentiality.
- Processed payments and financing options, including Cherry and HSA/FSA accounts.
- Recognized for organization, attention to detail, and teamwork.
Real Estate Investment Assistant
2 Years 10 Months- Assisted in the acquisition, development, and sale of residential properties.
- Contributed to a residential project that generated a $50,000 profit.
- Collaborated with clients, contractors, and vendors on design selections and project timelines.
Receptionist
1 Year 9 Months- Managed appointments and client communications in a high-volume environment.
- Processed transactions and maintained accurate records.
- Resolved client concerns while delivering exceptional customer service.
- Coordinated front desk operations and maintained an organized reception area.
Education
High School Diploma
Timeline
Experience Manager
Novella Form and Facial
02.2025 - 04.2026Read More
Receptionist
Luxury Nail Spa
06.2021 - 03.2023Read More
Real Estate Investment Assistant
Self Employed
01.2021 - 11.2023Read More
Theocratic Ministry School - Public Speaking & Communication
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Atlantic High School
High School Diploma
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