Kaiya Thomas
Perrysburg,OH
Summary
Proven to excel in high-pressure environments, I leveraged my exceptional customer service and multitasking abilities at Fricker's, Swig, and Tropical Smoothie Cafe to enhance guest experiences and streamline operations. My expertise in safe food handling and sales techniques significantly contributed to maintaining high-quality standards and boosting sales, showcasing a strong work ethic and dedication to results.
Overview
4
4
years of professional experience
Work History
Server/Hostess
Fricker's
Perrysburg,OH
07.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Took alcohol orders with a full bar
Food Runner/Host
Swig
Perrysburg, OH
06.2022 - 07.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Ran servers' food in a timely manner
Food Service Worker
Tropical Smoothie Cafe
Perrysburg, OH
06.2020 - 06.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
No Degree - Exercise Science
Bowling Green State Univeristy
Bowling Green, OH05.2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Food Running
- High-volume dining
- Service prioritization
- Sales expertise
- Food safety understanding
- Sales Techniques
- Order Accuracy
- Supply Restocking
- Quality Control
- Food safety practices
- Table Bussing
- Allergy awareness
- Order Management
- Food sales and promotion
- Beverage Preparation
- Tableside Etiquette
Timeline
Server/Hostess
Fricker's
07.2023 - 08.2024
Food Runner/Host
Swig
06.2022 - 07.2023
Food Service Worker
Tropical Smoothie Cafe
06.2020 - 06.2022
No Degree - Exercise Science
Bowling Green State Univeristy