Summary
Overview
Work History
Education
Skills
Timeline
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Kaiylah Holland

Colton,CA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

10
10
years of professional experience

Work History

Store Associate

CVS Pharmacy
02.2023 - Current
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Answered questions about store policies and addressed customer concerns.

Freelance Model

Emodels
06.2014 - Current
  • Adapted quickly to changing environments for continued professionalism under pressure.
  • Remained focused, motivated and professional throughout long shoots and events.
  • Developed growing contacts networks to secure regular work.
  • Promoted products and services by posing for commercials, live shows, and photo shoots.

Sales Associate

Nordstrom
01.2017 - 08.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Associate

Aldo Shoes
01.2014 - 12.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

Wake Forest High School
Wake Forest, NC
06.2015

Skills

  • Customer Retention
  • Corrective Actions
  • Legal Standards
  • Goal-Driven
  • Positive Customer Engagement
  • Team Leadership
  • Adaptable and Flexible
  • Safety and Cleanliness Standards
  • Engaging with Diverse Customers
  • Rewards Programs
  • Excellent Written and Verbal Communication
  • Telephone Reception

Timeline

Store Associate

CVS Pharmacy
02.2023 - Current

Sales Associate

Nordstrom
01.2017 - 08.2019

Freelance Model

Emodels
06.2014 - Current

Sales Associate

Aldo Shoes
01.2014 - 12.2016

High School Diploma -

Wake Forest High School

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Kaiylah Holland