Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
AdministrativeAssistant

Ryan Estrada

Apopka,USA

Summary

Highly experienced Store Associate with a proven track record in team-building and project oversight. Skilled in effectively working with diverse personalities, fostering strong collaborative relationships, and consistently delivering impressive results. Known for exceptional leadership abilities and talent in developing cohesive teams that drive success. Adept at leveraging extensive industry knowledge to optimize store operations and enhance customer satisfaction.

Overview

3
3
years of professional experience

Work History

Store Associate

CVS Pharmacy
08.2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.

Assistant Manager

EZ Wash Laundry Matt
03.2023 - Current
  • Implemented advanced POS system, enhancing transaction accuracy by 30%, cutting checkout times by 20%
  • Reorganized staff shifts, boosting operational efficiency and service delivery during peak hours
  • Established safety and cleanliness standards, reducing workplace accidents by 50%, achieving perfect health scores
  • Introduced online booking, increasing customer convenience and engagement
  • Streamlined laundry operations, reducing wait times and improving customer satisfaction
  • Introduced eco-friendly detergent options, attracting environmentally conscious customers
  • Optimized equipment maintenance schedules, minimizing downtime and costs
  • Managed inventory with precision, preventing stock-outs and reducing waste
  • Implemented a quality control system, ensuring spotless results for every customer
  • Mentored staff in customer service excellence, elevating overall client satisfaction
  • Resolved conflicts effectively, maintaining a positive atmosphere for customers and team
  • Orchestrated strategic staff scheduling and operational improvements, leading to measurable increases in service quality and customer satisfaction
  • Provided targeted training to new hires, strengthening team skills
  • Developed new layout strategies, improving shopping experience
  • Boosted sales by implementing effective promotional strategies

Seasonal Employee

Costco Wholesale
11.2023 - 12.2023
  • Managed holiday inventory, ensuring accurate stock levels
  • Enhanced store efficiency through precise product placement
  • Energized team efforts to surpass sales objectives
  • Streamlined store layout for optimal traffic flow and accessibility
  • Initiated quick-response customer service protocols
  • Partnered with peers to refine stocking processes, boosting efficiency
  • Championed a positive shopping environment, increasing customer satisfaction
  • Refined inventory tracking methods to reduce discrepancies
  • Expedited checkout process, reducing customer wait time
  • Mentored new staff, fostering a collaborative team environment
  • Analyzed sales trends to advise on potential stock adjustments
  • Optimized product displays, enhancing visual appeal and sales

Retail Sales Associate

Marshalls
09.2021 - 02.2022
  • Enhanced customer satisfaction by 20% through effective sales strategies
  • Optimized inventory levels, ensuring product availability and reducing discrepancies
  • Analyzed sales trends to adjust stock, boosting product turnover by 18%
  • Implemented motivational incentives, improving team performance and morale
  • Reduced checkout times by 10% through team initiatives, enhancing customer experience
  • Spearheaded team initiative to streamline checkout process, resulting in notable reduction in wait times and improved customer satisfaction
  • Developed and executed effective sales strategies, fostering strong customer relationships and contributing to substantial growth in customer retention
  • Mentored new staff members, enhancing team adaptability and service excellence while fostering a collaborative, high-performance work environment
  • Led team initiative to optimize checkout process, substantially reducing wait times and elevating customer satisfaction levels
  • Devised and implemented creative sales strategies, strengthening customer relationships and driving notable growth in retention rates

Education

High School -

Sheeler Charter High School
Apopka, FL
05.2022

Skills

  • Customer Service
  • Relationship Building
  • Team Leadership
  • Time Management
  • Creative Problem Solving
  • Sales Techniques
  • Customer Satisfaction
  • Store Operations
  • Product Knowledge
  • Conflict Resolution
  • Merchandising
  • Visual Merchandising
  • Inventory Control
  • Leadership Development
  • Team Collaboration
  • Workflow Efficiency
  • Process Improvement
  • Strategic Planning
  • Order Processing
  • Communication
  • Stocking
  • Service-oriented
  • Reading Comprehension
  • Customer Loyalty
  • Promotional Strategies
  • Inventory Management
  • Customer Retention
  • Optimizing Layout Strategies
  • Quick-response Protocols
  • Energizing Team Efforts
  • Cash Handling
  • Checkout Process Optimization
  • Holiday Inventory Management
  • Stock Level Monitoring
  • Staff Mentoring

Accomplishments

  • Technology Integration, Implemented an advanced POS system, enhancing transaction accuracy by 30% and cutting checkout times by 20%.
  • Operational Efficiency, Reorganized staff shifts, boosting operational efficiency and service delivery during peak hours. Streamlined laundry operations to reduce wait times and improve customer satisfaction.
  • Safety and Compliance, Established safety and cleanliness standards, reducing workplace accidents by 50% and achieving perfect health inspection scores.
  • Customer Experience, Introduced online booking features, increasing customer convenience and engagement.
  • Sustainability Initiatives, Introduced eco-friendly detergent options, attracting environmentally conscious customers.
  • Equipment Management, Optimized equipment maintenance schedules, minimizing downtime and reducing costs.
  • Inventory Control, Managed inventory with precision, preventing stock-outs and reducing waste.
  • Quality Assurance, Implemented a quality control system to ensure spotless results for every customer.
  • Team Development, Mentored staff in customer service excellence, elevating overall client satisfaction.

Personal Information

Title: Assistant Manager

Timeline

Store Associate

CVS Pharmacy
08.2024 - Current

Seasonal Employee

Costco Wholesale
11.2023 - 12.2023

Assistant Manager

EZ Wash Laundry Matt
03.2023 - Current

Retail Sales Associate

Marshalls
09.2021 - 02.2022

High School -

Sheeler Charter High School

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Ryan Estrada