Skilled in accurate and efficient data entry with experience in office settings. Strong background in handling confidential information, managing databases and maintaining electronic filing systems. Strengths include time management, problem-solving, and multitasking capabilities – all of which have contributed to improved office efficiency in previous roles.
Work History
Office Service Specialist
1 Year 4 Months
Winston Taylor LLP | 06.2025 - Current
Coordinated mail, courier, and package distribution to support daily office operations
Managed copy, print, scan, and bind requests with consistent accuracy and turnaround
Maintained office supply inventory, reordered materials, and prevented workflow delays
Supported conference room setup, equipment readiness, and meeting logistics for staff
ECF Filing/Office Data Entry Clerk
5 Years 1 Month
National Bankruptcy Services LLC | 05.2020 - 06.2025
Responsible for managing and submitting legal documents electronically through court filing systems.
Scanned documents and saved in database to keep records essential organizational information.
Processed outbound mail using Quadient production software, printers, copiers, scanners, folders, and metering machines.
Maintained confidentiality regarding sensitive client information at all times.
Compiled, sorted and verified accuracy of data prior to entry into the system.
Call Center Representative
2 Years 7 Months
TTEC | 08.2017 - 03.2020
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Answered average of 80 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Home Health Aide
2 Years 2 Months
Care.com Inc | 06.2015 - 08.2017
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Provided companionship and monitored health condition of clients.
Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
Education
High School Diploma
Hall High School | Little Rock, Arkansas | 05-2015
Enrollment Specialist/General Office Clerk at Personal Assistance Services Council Of LA CountyEnrollment Specialist/General Office Clerk at Personal Assistance Services Council Of LA County