Kajuan Henley
Chicago,IL
Summary
Versatile and results-oriented professional with a strong background at CVS Pharmacy, excelling in inventory control and customer satisfaction. Skilled in strategic planning and conflict resolution, I have successfully enhanced store operations and reduced loss inventory, demonstrating a commitment to excellence and a proactive approach to problem-solving.
Overview
8
8
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
Chicago, IL
04.2021 - Current
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Helped store management meet standards of service and quality in daily operations.
Asset Protection Manager
CVS Pharmacy
Chicago, IL
03.2019 - 04.2021
- Controlled reduction of loss inventory by protecting company assets.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Monitored store surveillance cameras to detect suspicious behavior.
- Installed and maintained covert security equipment.
- Identified issues, analyzed information and provided solutions to problems.
Cashier
CVS Pharmacy
Chicago, IL
02.2017 - 04.2019
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma - General Studies
DuSable Leadership Academy
Chicago, IL06.2014
Skills
- Schedule Management
- Inventory Control
- Customer-Oriented
- Employee Training
- Strategic Planning
- Cash handling expertise
- Conflict resolution techniques
Timeline
Shift Supervisor
CVS Pharmacy
04.2021 - Current
Asset Protection Manager
CVS Pharmacy
03.2019 - 04.2021
Cashier
CVS Pharmacy
02.2017 - 04.2019
High School Diploma - General Studies
DuSable Leadership Academy