Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kajun Hunt

Lumberton,NC

Summary

Dynamic IT professional with proven expertise in Microsoft system troubleshooting at Netcom Business Solutions. Recognized for exceptional problem-solving and relationship-building skills, I effectively resolved technical issues and enhanced team efficiency. My strong organizational abilities and commitment to customer service consistently contributed to positive outcomes in fast-paced environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

IT Tech

Netcom Business Solutions
Fayetteville, NC
10.2023 - Current
  • Resolved urgent technical issues for local clients through Microsoft system troubleshooting.
  • Troubleshot laptops and desktops daily, addressing hardware and software problems.
  • Configured PCs and monitors for client use, ensuring operational readiness.
  • Documented technical issues and resolutions to enhance team efficiency and future troubleshooting.
  • Processes Lenovo warranty claims, coordinating with Lenovo support to facilitate repairs or replacements for clients.

Caddy Team Leader

Pinehurst Country Club
Pinehurst, NC
06.2019 - 10.2023
  • Trained and led caddy team, coordinating schedules to ensure consistent, high-quality service for players.
  • Communicated effectively with players to enhance their experience.
  • Received recognition for leadership and exceptional customer service, enhancing club atmosphere.
  • Collaborated with team members to boost efficiency and responsiveness in operations.

Clubhouse Assistant

Pinecrest Country Club
Lumberton, NC
06.2018 - 05.2019
  • Managed clubhouse operations to ensure efficient event support and inventory control.
  • Assisted members with inquiries and provided exceptional customer service support.
  • Provided high-quality customer service, addressing needs of guests and staff.

Education

Bachelor of Science - Computer Science

North Carolina Central University
Durham, NC
12-2026

Associate of Applied Science - Computer Engineering

Sandhills Community College
Southern Pines, NC
05.2023

Skills

  • Microsoft Office
  • Technical Support
  • Organizational Skills
  • Network Support
  • Relationship Building
  • Collaboration
  • Problem-Solving
  • Effective communication
  • Network troubleshooting
  • Inventory Management
  • Microsoft system troubleshooting
  • Hardware troubleshooting

Certification

  • Lenovo Warranty Services Authorized Technician

Timeline

IT Tech

Netcom Business Solutions
10.2023 - Current

Caddy Team Leader

Pinehurst Country Club
06.2019 - 10.2023

Clubhouse Assistant

Pinecrest Country Club
06.2018 - 05.2019

Bachelor of Science - Computer Science

North Carolina Central University

Associate of Applied Science - Computer Engineering

Sandhills Community College

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