Landon Hartley
Princeton
Summary
Experienced with diagnosing and resolving technical issues. Utilizes strong problem-solving skills to maintain system functionality and user satisfaction. Knowledge of network administration, software installation, and hardware troubleshooting ensures efficient technical operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Tech
Garland Independent School District
08.2017 - 06.2018
- I was responsible for distributing and troubleshooting tablets to the student body and assisting users with general usage of the devices.
Computer Tech
NetRx Solutions Inc.
08.2013 - 06.2017
- Assisted with custom system builds in an MSP environment.
- Logged system issues and provided hours worked for billing.
- On-call support for emergency desktop support.
- Assisted with troubleshooting Windows, Office, network connectivity, and system hardware issues.
Education
No Degree - General Studies
Eastfield College
08-2020
High school Diploma - General Studies
Lakeview Centennial High School
06-2018
Skills
- Communication
- Microsoft Office Suite
- Typing/Keyboarding
- Problem Solving
- Photoshop
- Knowledge Of Digital Platforms
- Networking
- Help desk operations
- End user support
- Remote support
- Data entry skills
- Computer literacy and data entry
Certification
- CompTIA A+
- CompTIA
Additional Info
- For all jobs where typing is relevant I have a typing speed that ranges from 70 WPM to 100 WPM with perfect accuracy.
- I am currently studying for my CompTIA A+ certification and then plan to also complete the CompTIA Network+.
Timeline
IT Tech
Garland Independent School District
08.2017 - 06.2018
Computer Tech
NetRx Solutions Inc.
08.2013 - 06.2017
High school Diploma - General Studies
Lakeview Centennial High School
No Degree - General Studies
Eastfield College