Kakon Chakraborty
Elmhurst,NY
Summary
Adept at driving team efficiency and enhancing customer satisfaction, my tenure at The Doe Fund showcased my ability to resolve conflicts and streamline operations. Leveraging skills in staff management and financial management, I've consistently improved workflows and fostered a productive work environment, making significant strides in project execution and team mentoring.
Overview
12
12
years of professional experience
Work History
Floater Supervisor
The Doe Fund
Manhattan, NY
11.2022 - 09.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Sales Associate
Phantom Of Broadway
Manhattan, NY
05.2017 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Cashier Supervisor
The Kati Roll Company
Manhattan, NY
02.2013 - 11.2016
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
Education
30 Credits - Business Administration And Management
Ashworth College
Norcross, GASkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Project management
- Conflict resolution
- Inventory oversight
- Software experience
- Financial management
Timeline
Floater Supervisor
The Doe Fund
11.2022 - 09.2024
Sales Associate
Phantom Of Broadway
05.2017 - 05.2022
Cashier Supervisor
The Kati Roll Company
02.2013 - 11.2016
30 Credits - Business Administration And Management
Ashworth College