Kal Okan
Grand Prairie,TX
Summary
I'm an experienced Operations and Event Services Manager with over two years of hands-on expertise in event planning, leading teams, and streamlining operations. I take pride in my ability to balance strategic planning with personalized customer service, ensuring both everyday operations and special events run smoothly. Thriving in high-pressure situations, I focus on delivering great results while keeping clients happy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Manager/Event Services Manager
Bolder Adventure Park
Grand Prairie, TX
09.2022 - Current
- Coordinate and oversee all aspects of event planning, from initial consultation to post-event review, ensuring exceptional client satisfaction.
- Manage daily operations, optimize processes.
- Lead and develop teams, fostering a collaborative work environment to achieve organizational goals.
- Drive strategic initiatives, streamline workflows, and improve overall efficiency in both operations and event services.
Shift Lead
Jimmy John's Gourmet Sandwiches
Grand Prairie, TX
04.2022 - 10.2024
- Supervised daily operations, ensuring efficient service and adherence to company standards.
- Managed catering orders, resolved customer issues, and handled cash transactions.
- Maintained inventory levels and ensured smooth shifts.
Server
Waffle House
Grand Prairie, TX
02.2022 - 08.2022
- Provided excellent service and ensured positive guest experiences.
Education
High School Diploma -
John A Dubiski Career High School
Grand Prairie, TX05-2023
Skills
- Leadership & Team Development
- Operations Management
- Event Planning & Coordination
- Customer Service
- Communication & Problem Solving
- Strategic Planning
- Risk Management
- Adaptability
Certification
- TABC - Texas Alcoholic Beverage Commission
- Texas Food Handlers
Languages
English
Full Professional
Timeline
Operations Manager/Event Services Manager
Bolder Adventure Park
09.2022 - Current
Shift Lead
Jimmy John's Gourmet Sandwiches
04.2022 - 10.2024
Server
Waffle House
02.2022 - 08.2022
High School Diploma -
John A Dubiski Career High School
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