Monica Davenport

Leverage strategic marketing to boost brand recognition.

• Coordinate with the sales team during production meetings to align on event expectations and requirements.
• Travel to and manage on-site operations for events.
• Exhibits a high level of enthusiasm when working with customers to drive customer satisfaction.

Optimized revenue opportunities through effective oversight of daily operations.

• Coordinated logistical event details, including tours, tastings, vendor meetings, day-of onsite client contact, menus, and room layout.
• Demonstrates positive leadership and characteristics that inspire staff to meet and exceed our standards, and financial goals.
• Coordinated activities with other departments to expedite work and improve collaboration.

Oversaw numerous events with varying levels of complexity.

• Developed detailed event plans and timelines to ensure successful execution of events.
• Inspected event facilities to verify conformance to customer requirements.
• Greeted customers and remained available to troubleshoot concerns.

Performed market analysis and identified key industry trends.

• Supervised, trained, and mentored hourly employees; documented performance and attendance in accordance with company policy.
• Generated employee schedules and managed catered events from setup to teardown, coordinating effectively with culinary staff and guests.
• Conducted post-event evaluations to ensure cleanliness, and adherence to quality standards.

Led product, service, and sales initiatives.

• Collaborated with clients and internal departments, including catering, operations, and audiovisual teams, to plan and execute events seamlessly.
• Delivered on-site event supervision and support, addressing concerns, and ensuring client satisfaction.
• Developed specialty menus in collaboration with culinary teams to meet customers' needs for special events.

Organized and coordinated multiple events.

• Identified sales opportunities, generated leads, and actively pursued new business through networking and prospecting.
• Worked with professional and trade associations to enhance guest experiences while ensuring compliance with company policies.
• Monitored alcohol service during events to ensure compliance with regulations, reporting any issues to management.