Kal Samhouri
Allen Park,MI
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Relationship Banker
JPMorgan Chase
01.2023 - Current
- Strengthened client relationships by providing personalized banking solutions and excellent customer service for 100s of clients.
- Expanded client base through effective networking and referral generation, leading to increased business opportunities.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Collaborated with branch team members to improve overall performance and achieve sales targets consistently.
Senior Mortgage Director
Rocket Mortgage
01.2021 - 12.2022
- Collect and analyzes client financial information for multifaceted and complex borrowers
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Optimized team performance by designing comprehensive training programs tailored to individual needs.
Senior Staff Auditor
Rehmann
12.2019 - 09.2020
- Ensured compliance of internal control procedures by examining records, reports, and documentation
- Completed audit work papers by documenting audit tests and procedures
- Attended educational workshops and trainings to help maintain professional and technical knowledge
- Enhanced audit efficiency by implementing risk-based audit approaches and streamlining processes.
- Increased client satisfaction through timely completion of audit engagements and clear communication of findings.
- Conducted comprehensive financial statement audits, ensuring accuracy and compliance with accounting standards.
Sales Manager
GNC Live Well
07.2018 - 12.2019
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Director of Basketball Operations
Hype Athletics
06.2012 - 06.2018
- Enhanced team performance by implementing strategic training programs and monitoring player development.
- Managed budgets for basketball operations, ensuring efficient allocation of resources and financial stability.
- Established strong relationships with coaching staff, fostering open communication and collaboration in decision-making processes.
- Streamlined administrative processes to improve workflow efficiency and support staff productivity.
- Coordinated team travel arrangements, ensuring seamless logistics for players, coaching staff, and supporting personnel.
Education
Bachelor of Business Administration - Accounting
The University of Michigan-Dearborn
Dearborn, MI12.2019
Skills
- Policy Development and Implementation
- Relationship Building and Management
- Project Management
- Team Collaboration
- Persuasive Communication Style
Certification
- Licensed
Additional Information
Licenses:
- Series 6
- Series 66
- Life, Variable Life & Annuities Michigan
- NMLS #2107691
Timeline
Relationship Banker
JPMorgan Chase
01.2023 - Current
Senior Mortgage Director
Rocket Mortgage
01.2021 - 12.2022
Senior Staff Auditor
Rehmann
12.2019 - 09.2020
Sales Manager
GNC Live Well
07.2018 - 12.2019
Director of Basketball Operations
Hype Athletics
06.2012 - 06.2018
Bachelor of Business Administration - Accounting
The University of Michigan-Dearborn